

CGC Home Services
Common
Water Problems
Professional water testing can diagnose many of the issues you may find with your water.
With a proper diagnosis, you can come up with a solution.
Here is a list of some of the common drinking water problems you may encounter and what CGC Water Kinetico can do to help.

Hard Water
Many homes suffer from some level of hard water. The term “hard water” refers to the presence of excess calcium, magnesium, and/or iron.
Hard water damages our water heaters, disposal units, plumbing, washing machines, and septic systems.
Our experts can accurately diagnose common water problems in your home or business. We know the full range of available equipment and technology and can match your needs with an excellent solution.


Iron & Manganese Staining
Iron and manganese can leave rust stains on clothing, appliances, and fixtures.
What’s more, these metals can make your water taste and smell bad. If the water coming out of your faucet has a metallic taste, we have solutions available to make it clean and fresh again.
Most of the time, pipe systems are responsible for the metallic taste. Metallic water can cause pipe corrosion, leading to annoying rust stains in sinks and bathtubs in addition to its poor taste. A simple test can identify the mineral content in water and determine whether it is safe to drink. And a CGC Water Kinetico filtration system can easily remove the various impurities found in metallic-tasting water.


Rotten Egg Odor
There’s nothing worse than turning on your sink faucet and being hit with the horrible smell of rotten eggs.
This smell is caused by the presence of hydrogen sulfide gas. Though it isn’t harmful to drink, it can be extremely unpleasant.
If you are experiencing this issue, a professional from CGC Water Kinetico can come up with the best treatment solution.
Contact us today for your free water test to discover what contaminants may be present in your water.


Chlorine Odor or Taste
Does your tap water smell or taste like chlorine?
Does your tap water smell or taste like chlorine? While chlorine is not harmful, it can be unpleasant to smell and drink regularly. Rest assured that this issue can be eliminated with ease.
A drinking water filtration system is the ideal solution. This filtration system can easily be installed directly on your faucets or outside of your home.
Contact us today for your free water test!


pH Levels
The more acidic your water is the more corrosive it is. Testing the pH and alkalinity levels of your water will show how acidic it is.
The pH level of pure water is 7, and anything lower is typically considered acidic. Anything higher than 7 is considered basic. The ideal pH level of drinking water is between 6-8.5.
“Alkalinity” measures the capacity of water to resist changes in pH levels that would make it more acidic. Acidic water is not harmful to drink but may have a metallic taste.
Sign up for a free water analysis report today to test your water’s acidity!


Lead
If water is not properly treated, it wears down lead pipes along your water supply line.
The lead from the pipes enters your drinking water if you do not have a proper filtration system in place.
Consuming lead can lead to health issues such as stunting growth in children and organ and nervous system damage.
Call CGC Water Kinetico today to speak to one of our representatives and see if one of these drinking water systems is right for you.


Arsenic
Arsenic (an odorless, tasteless, colorless simi-metal) is a common water problem in some states.
It may enter the water supply and has potentially harmful at high levels.
Our free test helps determine the type and amount of contaminants, and our experts will recommend the right filter for your home or business.
Contact us today for your free water test!


Benefits of Drinking Clean Water
If you’re still not sure whether you need or want a water softener, consider the following benefits of owning a Kinetico water softener and drinking water system:

- When you get your drinking water system installed, you will no longer have to buy bottled water. Just keep filling your reusable water bottle.
- A water softener reduces the workload on your water heater, thereby saving you money on your energy bill.
- Soft water flowing through your appliances extends their life because the lime can no longer build up in the pipelines. Appliances such as your washing machine and dishwasher have a better chance of outliving their warranty.
- Water softeners help you spend less time and money cleaning. No more caustic and expensive cleaners will be required once you rid your house of the scum and buildup that required them in the first place.
Why Choose CGC Home Services for Water Treatment?
Expert Water Testing
& Consultation
Identify potential contaminants in your water with a free in-home water analysis.
Industry-Leading
UV Systems
High-quality, energy-efficient UV purifiers with long-lasting reliability.
Professional
Installation & Support
Our experienced technicians ensure seamless setup and maintenance.
Comprehensive
Water Solutions
We provide full-service water treatment, from filtration to softening and disinfection.
What Our Customers Say
EXCELLENT Based on 1180 reviews Helen Bogan2025-04-19Trustindex verifies that the original source of the review is Google. Dan came out to check our water softener and water heater, both installed 2 years ago. He was professional and very patient in reviewing maintenance for each. He made recommendations for additional services we could benefit from. Totally satisfied with the service call today. Mark B2025-02-27Trustindex verifies that the original source of the review is Google. CGC installed a top-of-the-line Kinetico RO system for me. It was pricey, but I had the water independently tested for more than 30 contaminants—including lead, PFAS, and fertilizers—and everything came back perfectly clean. The installation was done professionally, and whenever I need service or a filter change, their technicians are consistently knowledgeable and courteous. My only minor complaint is that their scheduling can be slow in my area near South Lyon, often requiring a wait of at least 10 days for a filter change. Still, I would highly recommend CGC and their products overall. Chris Sarkella2024-11-06Trustindex verifies that the original source of the review is Google. Trisia is great. They have the best tasting water. Thank you for your help and guidance. karen joslin2024-11-02Trustindex verifies that the original source of the review is Google. Happiness is a new water softener from a wonderful company, named CGC Water Treatment and Plumbing. We met two of their technicians, Rene Q and Dan. Each of these men were so nice, courteous, and knowledgeable. We highly recommend this local Family Business. Lynn Eakin2024-10-14Trustindex verifies that the original source of the review is Google. Great service prices aren't bad.







Any questions?
We are here to help!
Check our frequently asked questions – For Your Plumbing and Water Treatment Needs
What types of water filtration systems do you offer?
We offer a variety of whole-home water filtration systems, including reverse osmosis systems, water softeners, salt-free conditioners, and UV purification systems. Each system is customized based on your water test results and your home’s specific needs.
How do I know if I need a water filtration system?
Common signs include hard water stains, unpleasant taste or odor, cloudy water, dry skin, and scale buildup on appliances. We offer free in-home water tests to determine the best solution.
What’s the difference between a water softener and a filtration system?
A water softener removes hardness-causing minerals like calcium and magnesium, preventing scale buildup. A filtration system removes contaminants such as chlorine, lead, bacteria, and other impurities for healthier drinking water.
How often do I need to service or replace my filters?
It depends on the system type and water usage. Typically, reverse osmosis filters are replaced every 6–12 months, while whole-home filter media may last 3–5 years. We offer ongoing maintenance plans for worry-free upkeep.
Do you install systems for well water and city water?
Yes, our water treatment portfolio offers different options to adapt to our customers needs, whether your home is on well water or city water we have the solution to bring you safe, healthy and great tasty water.
Get Fresh and Healthy Water with CGC
Home Services
Experience the Kinetico difference. Call us today!
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