Frequently Asked Questions

We were extremely pleased with the service provided by Dan R from CGC Home Services. He arrived on time and was very thorough in checking out our system, identifying the problem and fixing it. It was a pleasure having him here, and he is the guy we would want to come if we ever need service again.

Services performed by CGC were as promised and performed professionally by Matt, the service representative. We was quick and carefully explained everything regarding the water treatment system he installed and answered any questions we had. I have very comfortable dealing with CGC and I am confident that all the techs we have had over the years represent the same performance level as Matt.Thank you CGC

Excellent experience with CGC! Abraham was amazing to work withvery knowledgeable, professional, and easy to talk to. He made the process simple, took time to educate us without being pushy, and made sure we felt comfortable every step of the way. You can tell he genuinely cares about his customers. Highly recommend asking for Abraham if you work with CGC!

Great service

Shane came this afternoon to service our water system. He did a great job. Told me some things I wasn't aware of about when to change the water filters. He was very nice and polite. I would recommend CGC Homes Services if anyone had a water system issues or plumbing problems.

Very friendly and professional

Courteous and prompt!

As a new resident of Ponte Vedra Beach, I was unfamiliar with the water quality in St Johns County. We were noticing an odor from our faucets and buildup on our fixtures. I began asking my neighbors about water systems and time and again they mentioned CGC Home Services. I called for an in home evaluation and quote. Abraham Rukab arrived promptly and provided an informative and honest assessment of our current system and addressed our concerns. He was very knowledgable and patient with all of our questions. We decided to get a new softener with whole house filter as well as a reverse osmosis drinking faucet. Abraham and CGC went above and beyond our expectations...fitting us in for a new system the very next day! The installation went just as smoothly! Our tech explained our new system, how to change the filters, when to add salt and where to look if we have questions. It's been 2 weeks and we couldn't be happier with our new system! No smelly water, clean fresh drinking water and beautiful soft water! I highly recommend Abraham and CGC for all your water needs!

Courteous and prompt!

Anthony did an amazing job explaining my issues and was very knowledgeable.

Great attitude and worked efficiently!

Nikolas is always friendly helpful answers all my questions. He does a great job.

Anthony Collins was outstanding! He took me through my whole house water softener, RO, and iron mitigation system . We were having some iron problems. Anthony went through all systems in detail to check for proper functioning and the offered some solutions to maximize our system. Extremely professional. Thanks Anthony

Great customer service!

Helpful, informative, friendly and fast service!

Prompt service. Jordon explained everything while he was troubleshooting and making repairs. Very nice and friendly technician. The repair was under warranty.

Thanks to Dan at CGC for confirming that our water softener and air oxidizer are working as intended! Best of all, you didn't try to sell me something that we didn't need This has helped me narrow down the rotten egg smell to a degraded anode rod in the water heater Thanks again, Scott

As a new resident of Ponte Vedra Beach, I was unfamiliar with the water quality in St Johns County. We were noticing an odor from our faucets and buildup on our fixtures. I began asking my neighbors about water systems and time and again they mentioned CGC Home Services. I called for an in home evaluation and quote. Abraham Rukab arrived promptly and provided an informative and honest assessment of our current system and addressed our concerns. He was very knowledgable and patient with all of our questions. We decided to get a new softener with whole house filter as well as a reverse osmosis drinking faucet. Abraham and CGC went above and beyond our expectations...fitting us in for a new system the very next day! The installation went just as smoothly! Our tech explained our new system, how to change the filters, when to add salt and where to look if we have questions. It's been 2 weeks and we couldn't be happier with our new system! No smelly water, clean fresh drinking water and beautiful soft water! I highly recommend Abraham and CGC for all your water needs!

Had a discussion on water filter systems. Very professional and knowledgeable!! Didn't try to over sell and provided options.

Wesley from CGC Water did an excellent job fixing my reverse osmosis system. It wasn't working properly, and he took the time to thoroughly troubleshoot the issue and get everything working again. He was professional, patient, and friendly throughout the whole process. I really appreciated his attention to detail and commitment to making sure everything was done right. Highly recommend CGC Water for great service and purified water.