CGC HOME SERVICES

Water Filtration System Maintenance and Service

A water filtration system is an investment in cleaner, safer and better-tasting water. Regular care from trained professionals protects this investment, ensuring you have high-quality water every day.

You can count on the certified, factory-trained technicians at CGC Home Services to keep your water system in peak condition. We are an authorized, independent Kinetico dealer. Our technicians have decades of experience servicing Kinetico products and all types of water filtration equipment from other brands.

Protect Your Water System Investment

Routine care helps your water system last longer. With attention from our service specialists, you’ll enjoy enhanced performance, energy efficiency and water quality. We’ll identify any potential issues before they become more serious problems. This proactive approach is the best way to avoid costly repairs or breakdowns.

When issues do strike, we’ll provide prompt, effective repairs that prevent further damage. Our technicians will arrive with premium parts to complete most jobs on the spot.

Comprehensive Maintenance Services

Every component of your water system needs detailed care. Here’s what you can expect from our reliable and efficient maintenance services:

Filter replacements

Old or clogged filters are less effective at removing impurities from your water. During a water filtration system filter replacement service, we'll swap out sediment, carbon and specialty filters. We'll tailor the replacement schedule to your usage patterns.

Water quality checks

Poor-quality water can smell and taste odd. Our water quality maintenance service tests for hardness, chlorine, sulfur, iron and other contaminants that cause these problems. We'll also check your water's pH levels.

System sanitization

Depending on the system, we may flush, backwash, disinfect or deep clean. Routine water system sanitization and servicing are vital to keep your setup hygienic.

Code compliance

Our service technicians follow strict industry standards. Enjoy peace of mind knowing that every component meets current plumbing and safety codes.

Peace of mind

Your family deserves water that tastes, smells and feels great. With us as your maintenance partner, you can rest assured that your water will remain at the highest quality.

Do You Know Your Water Score?

Kinetico Water System Maintenance and Repair

Industry-leading Kinetico water filtration products are the gold standard in water filtration and treatment. We have spent considerable time training our professionals so they understand these systems inside and out. They’re familiar with every model, from basic softeners to advanced multistage filters.

Many households need help with odor, pH balance or drinking water purity. Our team will maintain your Kinetico system with care tailored to your water conditions. Whether you use city or well water, there’s a Kinetico solution to improve your life.

SmartClear Iron and Odor Filtration

Iron levels in water can stain clothes or cause nasty odors. The SmartClear Water System combines smart filtration technology with advanced data features. Ideal for residential or commercial use, it removes iron, sulfur and other impurities. Vortex distributor technology enhances sustainability. It delivers 30% less backwash and 40% less pressure loss.

Regular iron and odor water filtration maintenance optimizes performance for fresh, chemical-free water.

Kinetico Water Dechlorinator

City water often gives off a strong chlorine smell and taste. The Kinetico Dechlorinator attaches to your water softener, eliminating chlorine chemicals. A tight, durable seal keeps unwanted elements from bypassing the filter. With regular service, you’ll enjoy chlorine-free water from every tap. Our technicians will evaluate carbon media, check seals and inspect integrations with your existing systems.

Get a Free Water Test

Not sure which system is best for your home?

We offer free in-home water testing to determine the perfect solution for your specific water concerns.

Test for Hard Water, Iron, Sulfur, & More

Expert Recommendations from Our Water Specialists

Custom Solutions for Your Home’s Unique Water Quality

What Our Customers Say

4.8

Google Excellent

We were extremely pleased with the service provided by Dan R from CGC Home Services. He arrived on time and was very thorough in checking out our system, identifying the problem and fixing it. It was a pleasure having him here, and he is the guy we would want to come if we ever need service again.

Services performed by CGC were as promised and performed professionally by Matt, the service representative. We was quick and carefully explained everything regarding the water treatment system he installed and answered any questions we had. I have very comfortable dealing with CGC and I am confident that all the techs we have had over the years represent the same performance level as Matt.Thank you CGC

Excellent experience with CGC! Abraham was amazing to work withvery knowledgeable, professional, and easy to talk to. He made the process simple, took time to educate us without being pushy, and made sure we felt comfortable every step of the way. You can tell he genuinely cares about his customers. Highly recommend asking for Abraham if you work with CGC!

Great service

Shane came this afternoon to service our water system. He did a great job. Told me some things I wasn't aware of about when to change the water filters. He was very nice and polite. I would recommend CGC Homes Services if anyone had a water system issues or plumbing problems.

Very friendly and professional

Courteous and prompt!

As a new resident of Ponte Vedra Beach, I was unfamiliar with the water quality in St Johns County. We were noticing an odor from our faucets and buildup on our fixtures. I began asking my neighbors about water systems and time and again they mentioned CGC Home Services. I called for an in home evaluation and quote. Abraham Rukab arrived promptly and provided an informative and honest assessment of our current system and addressed our concerns. He was very knowledgable and patient with all of our questions. We decided to get a new softener with whole house filter as well as a reverse osmosis drinking faucet. Abraham and CGC went above and beyond our expectations...fitting us in for a new system the very next day! The installation went just as smoothly! Our tech explained our new system, how to change the filters, when to add salt and where to look if we have questions. It's been 2 weeks and we couldn't be happier with our new system! No smelly water, clean fresh drinking water and beautiful soft water! I highly recommend Abraham and CGC for all your water needs!

Courteous and prompt!

Anthony did an amazing job explaining my issues and was very knowledgeable.

Great attitude and worked efficiently!

Nikolas is always friendly helpful answers all my questions. He does a great job.

Anthony Collins was outstanding! He took me through my whole house water softener, RO, and iron mitigation system . We were having some iron problems. Anthony went through all systems in detail to check for proper functioning and the offered some solutions to maximize our system. Extremely professional. Thanks Anthony

Great customer service!

Helpful, informative, friendly and fast service!

Prompt service. Jordon explained everything while he was troubleshooting and making repairs. Very nice and friendly technician. The repair was under warranty.

Thanks to Dan at CGC for confirming that our water softener and air oxidizer are working as intended! Best of all, you didn't try to sell me something that we didn't need This has helped me narrow down the rotten egg smell to a degraded anode rod in the water heater Thanks again, Scott

Had a discussion on water filter systems. Very professional and knowledgeable!! Didn't try to over sell and provided options.

Wesley from CGC Water did an excellent job fixing my reverse osmosis system. It wasn't working properly, and he took the time to thoroughly troubleshoot the issue and get everything working again. He was professional, patient, and friendly throughout the whole process. I really appreciated his attention to detail and commitment to making sure everything was done right. Highly recommend CGC Water for great service and purified water.

Residential Water Treatment FAQs

We are here to help!

Check our frequently asked questions – For Your Plumbing and Water Treatment Needs

What types of water filtration systems do you offer?

We offer a variety of whole-home water filtration systems, including reverse osmosis systems, water softeners, salt-free conditioners, and UV purification systems. Each system is customized based on your water test results and your home’s specific needs.

How do I know if I need a water filtration system?

Common signs include hard water stains, unpleasant taste or odor, cloudy water, dry skin, and scale buildup on appliances. We offer free in-home water tests to determine the best solution.

What’s the difference between a water softener and a filtration system?

A water softener reduces hardness-causing minerals like calcium and magnesium, preventing scale buildup. A filtration system reduces contaminants such as chlorine, lead, bacteria, and other impurities for healthier drinking water.

How often do I need to service or replace my filters?

It depends on the system type and water usage. Typically, reverse osmosis filters are replaced every 6–12 months, while whole-home filter media may last 3–5 years. We offer ongoing maintenance plans for worry-free upkeep.

Do you install systems for well water and city water?

Yes, our water treatment portfolio offers different options to adapt to our customers needs, whether your home is on well water or city water we have the solution to bring you safer, healthy and great tasty water.